Order And Shipping Policy Of Gigatech5:

Order Processing

1. Order Preparation:
   We lovingly get your orders ready within 2-3 business days, excluding weekends and holidays. For our special pre-ordered items, processing begins within 2-3 business days from the time they land in our inventory.
2. Order Confirmation:
   Once your order is successfully placed, you’ll receive a confirmation email with all the details. If you can’t find it, please check your spam folder. Feel free to contact us at contact@gigatech5.com if you need another confirmation.
3. Order Modifications:
   If you notice anything that needs adjusting in your order, contact us immediately at helpdesk@gigatech5.com. Please note, once your package is on its way, we are unable to make any changes.
4. Shipping Address:
   Please double-check the shipping address provided to ensure your order reaches you without any issues. If an error in the address prevents delivery, we will refund your original order (excluding the shipping fee), and you can place your order again.

Shipping

We offer a range of shipping options to ensure your order reaches you in a timely manner, both inside and outside Dhaka. Our shipping options and corresponding costs are as follows:

Government Policy Compliance

We comply with all relevant government policies of Bangladesh regarding order processing and shipping. This includes adhering to any regulatory requirements for shipping goods within and outside Dhaka. Additionally, our shipping practices are designed to ensure that all items are delivered in compliance with local regulations, ensuring a smooth and lawful transaction process.

Important Notes

• Customs and Duties: For international orders, please note that customs duties, taxes, and other fees may apply depending on your country’s regulations. These charges are the buyer’s responsibility and are not included in our shipping fees.
• Shipping Delays: Occasionally, shipping delays may occur due to unforeseen circumstances such as natural disasters, strikes, or other disruptions. We strive to communicate any delays promptly and work diligently to ensure timely delivery of your orders.
• Tracking Information: Once your order is shipped, you will receive an email with the tracking information. This will allow you to monitor the progress of your shipment and estimated delivery date.

Customer Support

If you have any questions or concerns about your order or shipping, please don’t hesitate to Contact out to our customer service team. We are here to assist you every step of the way.

Thank you for choosing Gigatech5. We are dedicated to providing you with the finest products and exceptional customer service. Your satisfaction is our top priority, and we are committed to ensuring a seamless shopping experience for all our valued customers.